在日常的學習、工作、生活中，肯定對各類范文都很熟悉吧。相信許多人會覺得范文很難寫？以下是小編為大家收集的優秀范文，歡迎大家分享閱讀。
外貿函電 索賠 外貿函電回復投訴信篇一
i enclose our new price list , which will come into effect ,from the end of this month. you will see that we have increased our prices on most models. we have ,however , refrained from doing so on some models of which we hold large stocks. we feel we should explain why we have increased our prices. we are paying % more for our raw materials than we were paying last year. some of our subcontrac tors have raised their by as much as %. as you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last years. we will not compromise that reputation because of rising costs. we hope, therefore decided to raise the price of some of our machines. we hope you will understand our position and look forward to your orders.
現謹附上本公司新價格表，新價格將于本月底生效。除了存貨充裕的商品外，其余大部分貨品均已調升價格。是次調整原因是原材料價格升幅上漲%□，一些承包商的價格調升到%。 過去年，本公司生產的機器品質優良性能可靠。今為確保產品質量，唯有稍為調整價格。上述情況，還望考慮。愿能與貴公司保持緊密合作。
回復感謝信
we greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. we are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. we are pleased that our technical staff assisted you so capably. we would like you to know that it you need to contact us at any time in the future. our engineers will be equally responsive to your request for assistance. if we can be of service to you again, please let us know. thank you again for your very kind letter.
承蒙來信贊揚本公司提供的空調維修工程服務，欣喜不已。五年前開業至今，屢獲客戶來函嘉獎，本公司榮幸之至。欣悉貴公司識技術人員的服務，他日苛有任何需要，亦請與本公司聯絡，本公司定當提供優秀技師，竭誠效勞。在此謹再衷心感謝貴公司的贊賞，并請繼續保持聯絡。
請客戶征詢其它公司
thank you for your enquiry of may concerning silk blouses. we regret to say that we do not manufacture clothing to your own designs to the highest european standards: swan textiles corporation the industrial zone shekou we supply the factor with all their silk materials, i enclose a swatch of our stock materials for your examination. should you desire any of these samples made up into finished products , we can supply the swan factory with them. we hope that this will be of help to you and wish you every success in your business dealings.
謝謝月月日來函查詢關于紆綢罩衫的事宜。 本公司只生產紆綢布料，供應紡織品批發商和制造廠家，并沒有制造成衣，因而未能接受貴公司訂貨，謹致萬分歉意然而，本公司樂意推薦本地一家生產優質男裝的工廠，相信可按貴公司設計的款式制造符合歐洲最高標準的服裝：蛇口工業區天鵝紡織品公司。 該廠的絲綢布料全由本公司供應，隨函了什樣本以供查閱，如貴公司認為適合，本公司樂意負責供應所需布料。愿上資料對貴公司有所幫助。 謹祝生意興隆，事事順達。
改善服務
thank you for your letter of january. i apologize for the delivery problems you had with us last month. i have had a meeting with our production and shipping managers to work out a better system for handling your account .we know we made a mistake on your last order . although we replaced it for you. we want to make sure it does not happen again. we have devised the enclosed checklist to use for each of your future order. it includes your firms particular specifications, packing requirements and marking instructions. i believe can service your company better and help you operations run more smoothly with this safeguard. please contact us if there are any additional points you would like us to include.
感謝月日來信。對上月貴公司更換所需貨品，唯恐類似事件再發生，本公司生產運輸和出口部經理已商議制訂更有效方法處理貴公司事務，并為此特別設計清單。 隨信奉上該清單，供貴公司今后訂貨之用。當中包括特殊規格包裝要求和樗說明等欄目，相信此舉有助本公司提供更佳服務，促進雙方合作。如欲增設任何欄目于該清單上，懇求惠示。
拒絕客戶的要求
thank you for your enquity of are always pleased to hear from a valued regret to say that we cannot agree to your request for technical information regarding our software security fact is,that most of our competitors also keep such information private and sincerely hope that this does not inconvenience you in any there is any other way in which we can help. do not hesitte to contact us again.
月日信收悉，謹此致謝。 來信要求本公司提供有關軟件保密系統的技術資料，但鑒于同行向來視該等資料為機密文件，本公司亦不便透露，尚祈見諒。我真誠地希望這樣不會對貴公司造成不便。如需本公司協助其他事宜，歡迎隨時賜顧垂詢。 祝業務蒸蒸日上!
應付難辦的客戶
we have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. the problem is that your purchasing department is changing orders after they have been placed. this has led to confusion and frustration for both of our companies. in several instances. you have returned goods that were originally ordered. to solve the problem , i propose that on receipt of an order, our sales staff contact you to verify it. if you decide on any changes, we will amend the order and fax you a copy so that you can check it. i trust this system will cut down on delays and errors, and allow our operations to run smoothly.
承蒙多年惠顧，本公司感激萬分。然近來合作出現問題，令服務水準未能符合對方要求，本公司為此提憂不已。 貴公司采部發出定單后，再三更改內容;更有甚者，屢次退回訂購之貨品，導致了雙方公司工作中的混亂和困惑。為避免問題日趨嚴重，特此在接到定單后，由本公司銷售人員與貴公司復核。若需作出改支，本公司把定單修改后電傳副本，供貴公司查核。 盼望上述辦法經受減少延誤，促進雙方業務發展。
祝賀新公司成立
it has just come to our attention that you have lately opened your new european headquarters in brussels. congratulations on your bold venture. as you know , our companies have had a long business association in the uk. we look forward to collaborating with you in your european venture. please let us know if we can be of any assistance to you. we will be delighted to help. we wish you the very best of luck and a prosperous future
非正式的預約要求
could we meet some time this month to discuss the hypermarket proposal? we want to make decision by the beginning of next month. we would very much like to hear your thoughts before we make any definite plans. could you choose a venue for the meeting? i can fly to london any time, perhaps you would prefer lyon or paris? i leave it to you to choose. i look forward to seeing you again.
您好!未知能否于本月會面，商談有關特大自助市場的建議呢?我們準備于下月初作出最后決定。在未訂下明確計劃之前，希望能咨詢的意見。敢問能否選定會面地點?在倫敦巴黎或里昂商談都可以，悉隨尊便。 期待與您見面。
物色代理商
our company manufactures a range of printing presses that are used successfully by companies in over countries. a product specification brochure is enclosed. we are considering expanding our products to new markets and we would appreciate you assistance. in particular , we would like to identify the best agents who are currently serving the printing industryin your region. we are looking for organizations which conduct their business in a truly professional manner. they must be fully conversant with thetechnical side of the printing industry and have a comprehensive understanding of all the features of the lines they represent. we would be very grateful if you could take a few moments to send us the names of three or four organizations that match our shall then contact them to explore the possibility of establishing a mutually acceptable business relationship. thank you very much for your time and consideration in this matter.
本公司生產的一系列印刷機，獲二十多個國家的公司采用。隨函附上產品規格說明書，謹供參考。 現為該產品開拓新市場，希望得知貴地區從事印刷工業的代理商資料。如蒙貴公司協助，將不勝感激。如能撥冗寄來數個符合上述要求代理商商號，則感激不盡。本公司將與其聯系，研究能否建立互惠互利折業務關系。 右蒙惠告，不勝感荷!
歡迎新代理商
i would like to welcome you to our organization. we are very pleased to have you on our ream. i know that you will be equally proud of our products. our european sales representative, antoine gerin , will be in touch with you at regular intervals. please feel to call him any time you have a problem, if i can regular intervals. please feel free to call him any time you have a problem. if i can ever be of service, please call me. i am planning a trip to france next month, and i am looking forward to meeting you. in the meantime, the best of luck with our product line.
歡迎加入本公司成為我們的一分子。相信您也會以本公司的產品為榮。歐洲銷售代理安東尼?格林會定期與聯絡，遇有問題可與他商討。若有其他需要，歡迎向我提出。 下月我將赴法國一游，期望能與您會面。謹祝產品銷量節節上升。
要求約見
would you be interested in stocking a radical new departure in laptop computers? i would very much like to brief you on this great innovation. could we make an appointment? the machine is the same size as most laptops but comes with some totally new features. the retail price will undercut its nearest competitor by at least %.i shall be in the uk from september to october. if you would like to know more, just fax or telex me.
貴公司有沒有考慮配置最新型號的手提電腦?本公司誠意推介該嶄新產品，盼能預約時間作一介紹。 該電腦體積和同類電腦相仿，但配備多項先進功能。其零售價較同類產品便宜%以上。本人將于月日至月日逗留英國。如蒙撥冗了解該產品資料，煩請函復。
拒絕約見
thank you for your letter of july regarding your new laptop computer. i regret to say that we cannot agree to your request for an appointment. we currently have the sole agency for another computer company, under the terms of the contract , we are barred from stocking any other companys products. the sole agency comes under review in six months time . contact us then and we may be able to consider your new product.
月日有關新型號手提電腦函收悉。 本公司暫未能安排會面，深感歉意。現時正為另一家電腦公司提任獨家代理，根據合約條款，不得銷售別家電腦公司的產品。該代理權將于六個月后期滿。屆時煩請再作聯系，共商貴產品代理事宜。
同意約見
thank you for your letter of september. i note that you will bein the uk during the whole of november. we are quite interested by the fashion knitwear illustrated in yourcatalogue. as a fashion chain. we might consider having some of our own designs manufactured in china. please let me know when you would like to call on us. the week beginning november would suit me best. i look forward to meeting you and discussing this matter.
感謝月日的來信。欣聞閣下將于月逗留倫敦一個月，望到時能撥冗相會。本公司對貴公司商品目錄中的針織時裝深感興趣。現正研究設計款式，在中國制造后寄本公司時裝連鎖店發售。 如能于月日或其后數天抽空來訪，當感激不盡。 期待與您會面，商討有關事宜。
外貿函電 索賠 外貿函電回復投訴信篇二
詢盤 并邀請訪問
we had your enclosed drawings of 5 types of machines in your letter feb. 2, . would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. if your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.
我方收到貴方2月2日函及隨函所附有關5種機械的圖紙。
請函報有關機械的價格、折扣、付款方式及最早的交貨時間。
如果報價合理并能證明質量優秀，我方將邀請貴方的代表過來詳談。
如何索要產品目錄
we get your name and address from your local chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.
我方從貴公司的商會獲知你們的名稱與地址。
本公司經營塑料制品的進口業務，希望能夠得到貴公司明年的產品目錄。
根據廣告詢價
seeing your ad in“family life” we become interested in your silver wares of court styles. please quote us for the supply of the items listed on the enclosed query form and give your prices . shanghai. it would be appreciated if you include your earliest delivery date, terms of payment, and discounts for regular purchases.
我們看過貴公司登在《家庭生活》雜志上的廣告，對你們的宮廷銀器頗感興趣。
請貴方按隨函附表所列產品提供“.上海”報價，最好包括最快交貨日期、付款條件及所能提供的定期購貨折價。
承使館推薦詢價
we learn from the our embassy that you are producing for export hand-made shoes and gloves in natural leather. there is a steady demand here for high-class goods of this type, especially in unique designs. will you please send us your catalog, export prices and terms of payment, together with any samples you would like to let us examine.
從我國大使館獲悉貴公司制造并出口天然皮革材料的鞋類及手套。
我國有對此類高級產品穩定需求的市場，特別需要樣式新穎的產品。請惠送貴公司的產品目錄、出口價格、付款條件及所能提供的樣品為荷。
按樣品詢價
we have a large demand for the supply of 50,000 meters brown serge, whose sample is enclosed to show you the shade and quality we require. please send your samples corresponding to our samples with the most reasonable price . singapore if you can supply within three months from now.
本公司需要5萬公尺棕色斜紋布的大量供貨。現隨函附送我方所需貨物的樣品，以示其色調及品質。
若貴公司能在3個月內供貨，請送供貨樣品，并提供新加坡港.最合理的報價。
按產品圖片詢盤
in your letter of december 3, 2000, we got your enclosed price list and catalogue, we found that one of your goods is to our satisfaction, so we are now post its picture back to you. would you please inform us in detail its price, terms of payment and terms of shipment. we hope you would quote us the most reasonable price. as we have a large population here, if the goods are sold well, we are sure to place regular orders with you.
收到貴方2000年12月3日函及所附價目單和產品目錄。我方看中其中的一種產品，現將其圖片寄還。
請祥報該產品的價格、付款方式及裝運條件。希望得到貴方最合理的報價。我國人口眾多，如果銷路好，我方一定會成為貴方的穩定訂戶。
外貿函電 索賠 外貿函電回復投訴信篇三
要求按現金提貨方式裝運訂貨
dear sir or madam:
thank you for your order dated 28 april for 40 widgets. we would like to arrange for immediate shipment. unfortunately, we do not have sufficient credit information to offer you open account terms at this time. would it be acceptable to ship this order cash on delivery?
if you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. this information will be held in the strictest confidence.
we look forward to hearing from you.
yours sincerely,
hillary
延遲付款
dear sir or madam:
thank you for your letter dated 24 march. we are very sorry to hear about your company’s current financial problems.
we have considered your request to delay payment of your outstanding balance of us$ until 1 may of this year. we are happy to tell you that we can agree to your proposal.
we must add, however, that this preferential treatment is being given only because of your current circumstances. it cannot be taken as a precedent for our future commercial relationship.
we wish you better times ahead.
yours sincerely,
hillary
確認供貨
dear sir or madam:
as a result of our recent exchange of information, we have a strong interest to work with your proposal.
please see the following terms and conditions as a confirmation of the start of our business relationship.
product name:
spec. number:
quantity:
price:
packing:
payment:
we hope that this first transaction will come to a successful conclusion for both of us. we look forward to continuing a mutually beneficial trade between our companies.
yours faithfully,
hillary
外貿函電 索賠 外貿函電回復投訴信篇四
外貿函電的規范與否直接影響到客戶對公司的印象，對于外貿人員來說，每天寫外貿函電，回復函電。你的函電是否規范呢? 把直接的函電于下文對照看看。。。
說明漲價原因
dear sir or madam:
enclosed is our new price list which will come into effect the end of this month. you will see that we have increased our prices on most models. we have, however, refrained from doing so on some models of which we hold large stocks. the explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%.
as you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. we will not compromise that reputation because of raising costs. we have, therefore, decided to raise the price of some of our products.
we hope you will understand our position and look forward to your cooperation.
with best regards,
hillary
說服買家漲價之前下單
dear sir or madam:
this is regarding our quotation dated 2 november, and our mail offer dated 8 november concerning the supply of widgets(小機具).we are prepared to keep our offer open until the end of this month.
for your information, the market is firm and growing. there is very little likelihood of any significant change in the visible future. as this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.
yours sincerely,
hillary
對價格作出讓步
dear sir or madam:
thank you for your mail. we are disappointed to hear that our price for your required product is too high for your acceptance. you mentioned that japanese goods are being offered to you at a price approximately 8% lower than our quote.
we accept your position, but we are of the opinion that the quality of the other makes does not measure up to that of our products. although we are keen to do business with you, we regret that we cannot accept your counter offer.
we do want to try and work with you, and meet your request, but the best we can do is to reduce our previous quotation by 3%.we hope that this will meet your approval.
we look forward to hearing from you.
with best regards,
hillary
答復在30日有效期的信用狀付款的建議
dear sir or madam:
thank you for your order of 500b/w tv sets by your letter dated 17 july.
we have considered your proposal to pay by a 30-day letter of credit. we do not usually accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.
i must stress that this departure from our usual practice relates to this transaction only. this one-time accommodation does not set a precedent for future transactions.
i am enclosing our sales contract covering the order. i would be grateful if you would follow the usual procedure.
yours sincerely,
hillary
答復直接付款的要求
dear sir or madam:
thank you for your letter dated 2 october requesting payment against documents for contracts and 483.
we are pleased to say that we agree to your request. we wish, however, to make it clear that in our future transactions, involved for each transaction is less than us$5,000 or the equivalent in renminbi. should the amount exceed that figure, payment by letter of credit will be required.
we would like to say that this exception is allowed only in light of our long and mutually beneficial association.
yours sincerely,
hillary
外貿函電 索賠 外貿函電回復投訴信篇五
首先外貿函電作為商業用函電，必須要注意禮貌、語氣語調等，這樣才能讓對方感覺到舒適、被尊重和平等的感覺。
語言要簡潔，使用相對口語化、簡單化的語言，讓對方讀起來簡單清楚容易理解，切記不要使用復雜的生僻詞語或者拼寫很長的難于理解的詞匯。
內容表達的信息要精確，這樣能夠使得信息傳遞更加的清楚明晰，對加快函電的回復交流和整個業務的進程是非常有好處的。
外貿函電的標題是經常容易被忽略的，但實際上是最重要的，因為標題是給對方的第一印象，如果選擇不當或者用詞過于商業，很容易被對方當成垃圾郵件直接刪除，所以這點一定要注意。
另外要注意外貿函電的時效性，特別是回復，一定要及時，時間就是金錢，稍微的不及時都有可能導致交易失敗，從而影響生意。
除了上述需要注意的地方，對于新人而言，最好的辦法就是多學習，多練習，比如針對自己的具體情況，從信件例子學起，積累語言、詞匯、句型、表達等方面，然后再反復練習，提高自己的能力，自然就可以寫好外貿函電了。
外貿函電 索賠 外貿函電回復投訴信篇六
外貿函電
外貿函電是一種商務信件，英文foreign correspondence。寫外貿函電是外貿業務員的日常工作之一，然而，能寫好外貿函電的外貿業務員卻不多，為了有助于大家寫好外貿函電，本文總結了幾個經典外貿函電范文，可供參考。 外貿函電就是有著國際貿易關系的雙方由于彼此的業務往來而產生的信件，但在信息化高度發達的今天，該信件并不局限于紙質信件，也可以是電子郵件、傳真或msn。
外貿函電最常用的內容：建立業務關系、詢盤、發盤、回復、銷售合同、包裝、保險、賠償、仲裁等。
外貿函電基本要求：主題明確，內容簡潔，語言精煉，表述完整。
外貿函電的格式：有固定的語言、習慣用法和常用句型。
外貿函電的.語氣：各部分語氣。開發信、詢盤回復一般要客氣，表達感謝；平常業務聯系要細心、信任；催促付款要緊急而不失禮貌；客戶索賠要理解、給予足夠的解釋和說明。
范文：
一、如何表達在漲價前訂貨
thank you for your letter of october 10 for business copiers. we are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.
we want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.
感謝貴方10月10日關于商用復印機的詢函。現隨函奉送本公司正在生產的、并有現貨供應的最新型號的產品清單和價目表。
我方想告訴貴方，自下半年以來，復印機的零、部件價格一直不斷增長。盡管我方盡量壓低報價，但恐怕有此余地的時間不會太久。因此，建議貴方在零、部件再次漲價，()并不可避免地引起成品漲價之前便向我方訂貨。
二、要求及時供貨
we understand that you are the agent for the white tiger ties. we enclose our order for 1000 dozens of the white tiger ties. please note that we need these goods rather urgently as christmas is drawing near. if you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable. payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, december, .
獲悉貴公司為“白虎牌領帶”的代理商。茲附上1000打白虎牌領帶訂單一份。
請注意，由于圣誕節在即，本公司急需這批貨物。如果貴公司能夠及時供應時令貨品，而且價格公道，我方將繼續訂貨。
此票訂單之貨款，待確認貴方已于12月1日前發貨之后，本公司即向貴公司開出見票即付的信用證。
三、回復詢盤告知無貨
referring to your letter of 5 june, we very much regret that we are unable to make you an offer for the goods you demand. the reason is that the product you need has been out of stock. whats more our manufacturers have declined orders because of shortage of raw materials.
we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到貴公司6月5日來函，但非常遺憾，我方無法對貴方所需產品報盤。其原因是，此貨品在我處已經脫銷。而且，由于原料短缺，生產廠家已經拒絕了我方訂單。
我方已將貴方詢函備案，一經有貨，我方將以電報報盤。
四、如何追問買方意見
in reply to your inquiry we sent you on may 25 a copy of illustrated catalog of our electric products. as we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products. we are always ready to serve you and should be grateful for your reply.
在5月25日我方對貴方詢函的回函中，已寄去本公司電器產品的附圖目錄。因迄今尚未接到貴方的消息，特致函詢問，貴方是否已收到我方回函，并征求貴方對本公司產品的意見。我方隨時愿意效勞，若承蒙貴方惠賜回函，當不勝感激。
五、如何詢問參展條件
from yesterdays morning paper we have learned that you are now taking applications from exhibitors for the 2000 canton fair. we hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.
從昨天《晨報》上獲悉，貴單位正在征集“20廣交會”的參展申請。希望貴方能將展位大孝租用展位價格、進場時間、最遲申請日期等詳細情況通知我方。
六、如何索要產品目錄
we get your name and address from your local chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.
我方從貴公司的商會獲知你們的名稱與地址。
本公司經營塑料制品的進口業務，希望能夠得到貴公司明年的產品目錄。
七、按樣品詢價
we have a large demand for the supply of 50,000 meters brown serge, whose * enclosed to show you the shade and quality we require. please send your * corresponding to our * with the most reasonable price . singapore if you can supply within three months from now.
本公司需要5萬公尺棕色斜紋布的大量供貨。現隨函附送我方所需貨物的樣品，以示其色調及品質。
若貴公司能在3個月內供貨，請送供貨樣品，并提供新加坡港.最合理的報價。
外貿函電 索賠 外貿函電回復投訴信篇七
以下為外貿平臺中的常用英語詞匯：
(1)貴函
your letter; your favour; your esteemed letter; your esteemed favour; your valued letter; your valued favour;your note; your communication; your greatly esteemed letter; your very friendly note; your friendly advice; yours.
(2)本信,本函
our (my) letter; our (my) respects; ours (mine); this letter; these lines; the present.
(3)前函
the last letter; the last mail; the last post; the last communication; the last respects(自己的信); the last favour(來信)
(4)次函
the next letter; the next mail; the next communication; the letter following; the following.
(5)貴函發出日期
your letter of (the) 5th may; your favour dated (the) 5th june; yours of the 3rd july; yours under date (of) the 5th july; your letter bearing date 5th july; your favour of even date(ae); your letter of yesterday; your favour of yesterdays date; your letter dated yesterday.
(6)貴方來電、電傳及傳真
your telegram; your wire; your cablegram(從國外); your coded wire(密碼電報); your code message; your cipher telegram; your wireless telegram; your telex; your fax.
(7)貴方電話
your telephone message; your phone message; your telephonic communication; your telephone call; your ring.
(8)通知
(noun) advice; notice; information; notification; communication; a report; news; intelligence; message. (verb)(通知,告知)to communicate (a fact) to; to report (a fact) to...on; to apprise (a person) of; to let (a person) know; to acquaint (a person) with; to intimate (a fact) to; to send word; to send a message; to mail a notice; to write (a person) information; to give notice(預告); to break a news to(通知壞消息); to announce(宣布).
(9)回信
(noun) an answer; a reply; a response. (verb) to answer; to reply; to give a reply; to give ones answer; to make an answer; to send an answer; to write in reply; to answer ones letter. (特此回信)reply to; answering to; in answer to; in reply to; in response to. (等候回信)to await an answer; to wait for an answer. (收到回信)to get an answer; to favour one with an answer; to get a letter answered.
(10)收訖,收到
(noun) receipt(收到); a receipt(收據); a receiver(領取人,取款人); a recipient(收款人) (verb) to receive; to be in receipt of; to be to (at) hand; to come to hand; to be in possesion of; to be favoured with; to get; to have; to have before (a person); to make out a receipt(開出收據); to acknowledge receipt(告知收訖).
(11)確認
to confirm; confirming; confirmation; in confirmation of(為確認...,為證實...); a letter of confirmation(確認函或確認書)
(12)高興,愉快,欣慰
to have the pleasure to do; to have the pleasure of doing; to have pleasure to do; to have pleasure in (of) doing; to take (a) pleasure in doing (something); to take pleasure in doing (something); to be pleased to (with)(by); to be delighted at (in)(with); to be glad to (of)(about); to be rejoiced in (at).
外貿函電 索賠 外貿函電回復投訴信篇八
綦江縣公共資源綜合交易中心根據綦江縣財政局下達的采購任務要求，對綦江縣人民檢察院所需辦公、辦案設備進行詢價采購，歡迎有資質及供貨能力的商家參加競標。
一、 采購編號：qjjy-20xx-5。
二、 采購內容：辦公、辦案設備采購
三、 詢價文件發售時間：20xx年8月17日9時——8月18日17時止，發售地點：綦江縣公共資源綜合交易中心（中山路7號萬代商城三樓，工商銀行對面）
六、報價人資格條件：報價人應符合政府采購法對供應商的資格條件要求，有提供所需貨物服務能力，并提供相關售后服務保障。
七、投標報價保證金：報價人在投遞報價文件時需同時提供5000元人民幣的投標報價保證金。保證金為投標的有效約束條件，并因投標報價人的行為而存在風險，對投標報價人的違約違規行為將按政府采購法及相關規定進行處罰。成交人的投標報價保證金在宣布成交后自動轉為履約保證金。
八、資料報送接收時間：20xx年8月19日10：00時至10：30分止。報價文件需由報價商家法人或法人授權代表到綦江縣公共資源綜合交易中心會議室（三）現場投遞報價文件。
九、報送地點：綦江縣公共資源綜合交易中心會議室（三）（中山路7號萬代商城三樓，工商銀行對面）。
十、報送資料（報價文件一式兩份，正本一份，副本兩份。每頁須加蓋報價人公章和授權代表簽字，裝訂成冊，密封，封面必須注明項目名稱和項目號）：
1、報價表，所報價格為不能更改的閉口價。報價表除總價外必須進行清單報價。
2、資質材料：營業執照、稅務登記證、組織機構代碼證副本復印件；法定代表人身份證明或法人代表授權委托書原件，法定代表人或委托代理人身份證復印件(提交原件對照審查)。
3、投標報價辦公、辦案設備具體品牌、型號、技術指標、規格參數描述，售后服務承諾，本項目相關商務要求條款承諾，其他優惠承諾。
十一、報價需知：
1、報價為不能更改的閉口價。報價應包含本項目實施過程中所有可能發生的費用。即“交鑰匙工程”，從交貨到免費質保期滿，需方不再支付其它任何費用。報價書請用藍黑墨水填寫或打印，并須填寫
售后服務承諾等內容列表。
2、本詢價表為各供應商最終報價單，應在規定的截止時間前送達本中心會議室（三）；
3、本中心發出此詢價單并不表示收到此單者一定能中標；
4、在與被確定為成交的供應商訂立采購合同時，采購單位有權對各品種具體數量可據要求適量增減。
5、填寫內容不得有涂改,大小寫金額須一致。
6、報送資料不全或不符合相關要求的將被拒絕。
7、如供應商向本中心報價，則視為同意本項目相關約定。
十二、成交供應商確定辦法：采取最低評標價法確定成交方，即滿足采購需求，質量和服務相等的最低報價成交；如果報價相同，則質量、服務較優供應商排名靠前。采購單位及中心相關部門將對報價人的產品的質量、信譽等進行考察，對不能保障該項目圓滿完成的將取消其成交資格。
十三、交貨日期：成交人與綦江縣人民檢察院簽訂合同后按合同約定進行。
十四、交貨地點：綦江縣人民檢察院。
十五、項目質量保證及驗收：按國家電子產品行業質量保證條款進行，驗收標準按行業具體要求進行驗收。
十六、采購資金支付方式：驗收合格后一次性付清。合同款項由綦江縣人民檢察院支付。
十七、本次詢價函供應商報價文件有效期為30天。
十八、其它約定：成交供應商應提供本公司正規稅務發票。合同、驗收報告一式四份，交公共資源綜合交易中心兩份。
十九、聯系：
外貿函電 索賠 外貿函電回復投訴信篇九
回復詢盤 告知無貨
referring to your letter of 5 june, we very much regret that we are unable to make you an offer for the goods you demand. the reason is that the product you need has been out of stock. what’s more our manufacturers have declined orders because of shortage of raw materials.
we shall, however, file your inquiry and cable you our offers as soon as we have got supplies.
我方收到貴公司6月5日來函，但非常遺憾，我方無法對貴方所需產品報盤。其原因是，此貨品在我處已經脫銷。而且，由于原料短缺，生產廠家已經拒絕了我方訂單。
我方已將貴方詢函備案，一經有貨，我方將以電報報盤。
回復詢盤 ，量大折價
we are pleased to receive your letter of 5 july and enclose our catalogue and price list. also by separate post we are sending you the samples of our products. our catalogue contains items and their specifications of our supplies. through comparing our prices with those of other suppliers, you will appreciate the moderate prices of ours. for a total purchase of not less than 100,000 and not more than 200,000 american dollars, we would allow a discount of 10% and for a purchase larger than 200,000 american dollars, we would allow a 20% special discount.
很高興收到貴公司7月5日來函。現寄上產品目錄與價目表。同時另封寄去樣品，請查收。
所寄產品目錄包括本公司產品的品名、規格。與其他廠商的價格比較，我方的報價定會使貴方滿意。
凡總定購量超過100,000美元但不足200,000美元者，我方將給予10%的折扣;凡總定購量超過200,000美元者，我方將給予20%的折扣。
